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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Katykhin

February 3, 2026

5  out of  5
rating by Julie Katykhin
"Very educated agent that provided exceptional service when another agent failed me completely. Gave competitive rates & even hand delivered us a goody bag. Highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Dave Shelor’s Team. "
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Stephen Cash

January 30, 2026

5  out of  5
rating by Stephen Cash
"I called this office with questions about various things dealing with our auto insurance. Crystal was very helpful and pleasant while answering my many questions. She is an asset to this office."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Melanie Shields

January 29, 2026

5  out of  5
rating by Melanie Shields
"Thank you Maureen Cole for always taking care of us! You are always so friendly and helpful when I call."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Dave Shelor’s Team. "
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Tiffany Veney

January 23, 2026

5  out of  5
rating by Tiffany Veney
"I worked with Crystal on my home and auto insurance. She made it effortless and it was a positive experience."
We responded:
"Thank you for taking the time to leave such a great review, Tiffany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Rachel Liptrap

January 20, 2026

5  out of  5
rating by Rachel Liptrap
"Crystal made getting coverage very easy and as quick as possible!"
We responded:
"We are grateful for your 5-star review, Rachel! Thanks for taking a moment to share your positive rating of State Farm Agent Dave Shelor’s Team here in Stuarts Draft . "
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David Matthews

January 20, 2026

5  out of  5
rating by David Matthews
"Handled claims (2 this year) effectively and efficiently and saw them through to the end. Excellent customer service."
We responded:
"Dave Claims can be tough. Glad we were able to help.you navigate through them. Thanks"
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r d

December 18, 2025

5  out of  5
rating by r d
"Crystal was easy to work with and wonderful to talk to. Getting insurance in a new state should always be this easy. Thank you Dave."
We responded:
"Thanks Rick! we are looking forward to having you here in Draft!"
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Cassie Wade

December 17, 2025

5  out of  5
rating by Cassie Wade
"I love my stuarts draft state farm family! they are wonderful, quick to respond and answer any questions, they are very professional and extremely helpful. I won't go anywhere else, they're fabulous. in a world full of auto answering, forward emails and no help, Dave Shelors crew answers the phone ready to help, replies to email quickly and personally, and navigate every turn I throw at them. thank you for being so wonderful in a world where customer service has taken a back seat, Dave shelor and team make it first priority. not to mention when my teenage son had an accident, they walked me through everything, each time, in person over the phone. with another company you get a computer and random people from all over the world. it was comforting to have local known help."
We responded:
"Cassie you are awesome! We love having you as a customer! Thanks for the great review."
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Darren Chesnut

December 11, 2025

5  out of  5
rating by Darren Chesnut
"Very pleased with the entire experience, Crystal was the best, answered all my questions and was very helpful along the way. 100% recommend."
We responded:
"Thank you so much Darren! "
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Jordyn Stafford

November 23, 2025

5  out of  5
rating by Jordyn Stafford
"Crystal did an amazing job helping me get a better rate on insurance than the company I was with! She was super friendly and made sure I got all the discounts I was eligible for and explained everything clearly."
We responded:
"Thank you Jordan for the great review."
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adam hall

November 21, 2025

5  out of  5
rating by adam hall
"Good people and great prices."
We responded:
"Thanks so much Adam"
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randall byer

November 18, 2025

5  out of  5
rating by randall byer
"Great experience with Dave and Crystal.They priced all my vehicles and home and saved me over 2k per year.These folks explained the coverages and answered all questions.Never felt rushed or pushed.Good people!"
We responded:
"Randy We are so glad to have you here at State Farm. Also that we could save you so much! Thanks for the great review."
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Peter Messina

November 10, 2025

5  out of  5
rating by Peter Messina
"Incredible Team at the Stuarts Draft, VA Office. The people are friendly and fantastic. Crystal Flournoy did an awesome job, and saved me several hundreds of dollars on my coverage."
We responded:
"Thank you Peter!"
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Ashley Hutchinson

October 9, 2025

5  out of  5
rating by Ashley Hutchinson
"If you’re looking for an honest and friendly agent Dave is your guy! The whole office is welcoming and switching insurance companies was a breeze with them! I highly recommend Dave and his wonderful team for auto and home! Happy to be working with you all!"
We responded:
"Thanks Ashley. You are most welcomed and we are so looking forward to having you all as customers for State Farm! Thanks for giving us the opportunity to earn your businss!"
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Mark Ham

October 7, 2025

5  out of  5
rating by Mark Ham
"Working with Maureen as always a pleasure. She’s very knowledgeable and can help you through about any situation."
We responded:
"Thanks for the great review Mark"
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Barbara lucia

October 6, 2025

5  out of  5
rating by Barbara lucia
"You can never go wrong with State Farm, especially if you have someone like Crystal to help you out with any concerns or issues you might have! She’s the best and definitely deserves a raise!!"
We responded:
"Thanks for the awesome words Barbara"
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Alexis Haaland

September 30, 2025

5  out of  5
rating by Alexis Haaland
"Crystal was so sweet and patient with the changes we needed to make to our account. Very helpful and very informative! We love our State Farm family!"
We responded:
"Thank you for the great review Alexis!"
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davejanice chappel

September 12, 2025

5  out of  5
rating by davejanice chappel
"I about had a heart attack when I heard how my farmers had gone up again and my son said call Crystal. She works at State Farm and she had everything done the next day. She printed out my home my two autos and motorcycle she was just very gracious and very willing to help. Even though she wasn’t feeling well, she did everything and was very pleasant the whole time."
We responded:
"Janice Thank you so much for the review. We are glad to have you with State Farm Thanks for recognizing Crystal!"
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Charles Hutchinson

August 16, 2025

5  out of  5
rating by Charles Hutchinson
"She answered my questions and was polite in the process. She was considerate of my time but thorough."
We responded:
"Thanks Charles"
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Angela Tomlinson

August 15, 2025

5  out of  5
rating by Angela Tomlinson
"Maureen was a great help to us. She is kind, warm and professional. Maureen, thank you for taking care of our needs ~ you deserve a big pay raise!!!"
We responded:
"Thank you Angela!"
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carolyn snell

August 14, 2025

5  out of  5
rating by carolyn snell
"Maureen provided prompt, courteous service!"
We responded:
"Thank you Carolyn"
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Florence Sprouse

July 31, 2025

5  out of  5
rating by Florence Sprouse
"Crystal is awesome , she takes care of the situations no matter what it is."
We responded:
"Thank you Florence!"
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Tracey Hall

July 30, 2025

5  out of  5
rating by Tracey Hall
"Crystal has been amazing to work with. She has been very helpful."
We responded:
"Thanks Tracey"
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Jeff Maxfield

July 18, 2025

5  out of  5
rating by Jeff Maxfield
"Ms. Maureen Cole was so very helpful with setting my safe driving app up. She struggled with me and my tech ignorance for two days until it was working and I understood everything. She really went above and beyond! Thank you so much!"
We responded:
"Much appreciated Jeff"
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Terry Workman

July 18, 2025

5  out of  5
rating by Terry Workman
"Moey is a excellent representative quick with replying and attentive to your needs!"
We responded:
"Thank you Terry"